Shipping Policy
At 6ixens, we are committed to delivering your order efficiently, securely, and on time. This Shipping Policy outlines our delivery timeframes, shipping methods, and tracking procedures for customers in the United States, United Kingdom, Australia, Europe, and other international destinations.
Where We Ship
We offer worldwide shipping, including:
United States (US)
United Kingdom (UK)
Australia and New Zealand
Europe (EU and non-EU countries)
Canada and selected international regions
If your country is not listed at checkout, please contact us at support@6ixens.com for assistance.
Order Processing Time
Orders are processed within 1 to 3 business days (Monday to Friday, excluding holidays).
Orders placed on weekends or public holidays will be processed on the next business day.
Once shipped, you will receive a confirmation email with your tracking number.
Estimated Delivery Times
Region | Estimated Delivery Time |
---|---|
United States | 5–10 business days |
United Kingdom | 5–10 business days |
Australia & NZ | 7–12 business days |
Europe | 7–12 business days |
Canada | 7–12 business days |
Other Regions | 10–15 business days |
Delivery timeframes are estimates and may vary due to customs processing, local postal delays, public holidays, or unforeseen circumstances.
Shipping Methods
We partner with reliable global and local couriers to ensure timely delivery. These include:
USPS
Royal Mail
Australia Post
DHL
Hermes
PostNL
Other trusted regional delivery providers
Shipping Rates
Shipping costs are calculated at checkout based on your location, order weight, and shipping method.
Free Shipping
We occasionally offer free shipping promotions. When active, these will be clearly stated on our homepage or checkout page.
Tracking Your Order
You will receive a tracking link by email once your order is shipped. This allows you to:
Track your package in real time
View estimated delivery dates
Get updates from the shipping provider
If you do not receive tracking information within 4 business days of placing your order, please contact support@6ixens.com.
Customs and Import Duties
For international orders:
Customs, VAT, or import duties may be applied upon arrival in your country.
These fees are the responsibility of the customer and are not included in the product or shipping cost.
We are not responsible for customs delays or additional fees charged by your local government.
Incorrect Address or Missed Delivery
Please ensure your shipping address is complete and accurate at the time of ordering.
If an order is returned to us due to an incorrect or incomplete address, additional shipping fees may apply to resend the package.
For missed deliveries, please follow instructions provided by your local courier to reschedule.
Contact Us
If you have questions about your shipping status, delivery options, or need support with a missing package, please contact:
Email: support@6ixens.com
Website: www.6ixens.com
Our customer support team responds within 24–48 business hours.
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