Shipping & Returns Policy
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At 6ixens, we are committed to providing a smooth and reliable shopping experience. Please review our shipping and returns policy below.
Shipping Policy
Order Processing
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Orders are typically processed within 1–3 business days
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Orders are not processed or shipped on weekends or U.S. public holidays
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Once your order is processed, you will receive a shipping confirmation email with tracking information
Shipping Times
Estimated delivery times vary by location and product:
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United States: 7–15 business days
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International Orders: 10–20 business days
Please note that delivery times are estimates and may be affected by carrier delays, customs clearance, or high-demand periods.
Shipping Costs
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Shipping costs (if applicable) are calculated at checkout
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Any customs duties, taxes, or import fees (for international orders) are the responsibility of the customer
Tracking Information
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Tracking numbers are provided once available
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Tracking updates may take 24–72 hours to appear after shipment
Incorrect Address
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.
Returns & Refunds Policy
Returns Eligibility
We accept returns within 30 days of delivery.
To qualify for a return:
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The item must be unused, unworn, and in original condition
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The item must be returned in its original packaging
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Proof of purchase (order number or receipt) is required
Non-Returnable Items
The following items are not eligible for return:
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Items marked Final Sale
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Gift cards
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Personal care or hygiene items once opened (if applicable)
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
Email support@6ixens.com with:
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Your order number
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A brief description of the issue
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Clear photos of the item and packaging
If approved, we will provide a replacement or full refund, including shipping costs.
Refund Processing
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Approved refunds will be issued to the original payment method
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Please allow 5–10 business days for the refund to appear, depending on your payment provider
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Original shipping fees are non-refundable, except in cases of our error
Return Shipping
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Customers are responsible for return shipping costs unless the item is defective or incorrect
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We recommend using a trackable shipping service
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We are not responsible for lost or untracked return shipments
Exchanges
We do not offer direct exchanges at this time.
If you would like a different item, please return the original item and place a new order.
Order Cancellations
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Orders may be canceled within 12 hours of purchase
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Orders that have already been processed or shipped cannot be canceled
Contact Us
If you have any questions about shipping, returns, or refunds, please contact us:
📧 Email: support@6ixens.com
🌐 Website: https://6ixens.com